Fnac Darty
The merger of the Fnac and Darty brands in 2016 created significant opportunities for the group to make logistical and commercial synergies. The Fnac Darty Group therefore sought a common solution to reduce loss and fraud.
Fnac Darty group has reduced losses related to unpaid credit cards by 30%1 and more generally, has significantly improved its fraud rates related to the various payment methods offered on their sites.
1 Based on client data 2022.
Customer Details
Groupe Fnac Darty, formerly Kesa Electricals plc, Darty plc and Darty Limited, is a multinational retail company headquartered in Ivry-sur-Seine, France. It was formerly a public limited company (PLC) listed on the London Stock Exchange, until it was merged with Fnac in 2016 and subsequently moved the listing to Euronext Paris.
Results
Reduced losses related to unpaid credit cards by 30%.
Results
We are delighted with the collaboration with Accertify, a company that listens to our needs, which has allowed us to achieve synergies and concrete gains, and to protect the trust of our customers in their purchasing journey with us.