Nationwide Building Society
Nationwide Building Society (NBS) is the world’s largest building society as well as one of the largest savings providers and a top-three provider of mortgages in the UK, with around 15 million members.
When Payment Services Directive Two (PSD2) and Strong Customer Authentication (SCA) regulations were enacted, NBS was one of many financial organisations in the EU that began looking for solutions to help them comply. PSD2 Compliance can cause significant disruption, with valid customer purchases potentially being rejected and increased cart abandonment rates resulting in customer friction.
Accertify SCA Optimisation supports eCommerce merchants’ SCA needs, detects and prevents payment fraud, and can authenticate legitimate account activities.
1 Based on client data 2022
Customer Details
Nationwide Building Society is the largest retail bank in the United Kingdom, and the world’s largest building society, serving over 16 million members. It operates as a British mutual financial institution, meaning it is owned by and run for the benefit of its members. Nationwide is also the seventh largest cooperative financial institution globally. The Society’s headquarters are located in Swindon, England.
Results
NBS adoption rate increases from 32% to 70% with banking app authentication
Results
We held the Accertify team accountable for exercising an extremely high level of competency because the MaaF initiative was, and still is, very important to NBS’s authentication strategy. They met our needs and delivered as promised.